1. Agreement to Terms

Welcome to WowNear, By accessing or using our mobile applications (Android and iOS) and website (https://www.wownear.com), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our Services.

WowNear is operated by Moontrail Systems Private Limited ("we," "us," or "our"). These terms govern your use of our school bus tracking, class monitoring and transportation management services.

2. Services Provided

WowNear provides the following services:

• Real-time GPS tracking of school buses
• SMS for OTP and push notifications for parents and schools
• Student boarding and deboarding tracking
• Route monitoring and optimization
• Over-speed limit alerts for school and parents
• Emergency and breakdown notifications
• Driver, parent, and school administrator applications

3. Eligibility and Account Registration

3.1 Eligibility

• Parents/Guardians must be 18 years or older
• School administrators must be authorized representatives of their institution
• Drivers must be licensed and authorized by their school

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must notify us immediately of any unauthorized access or security breach.

4. User Responsibilities

4.1 For Parents/Guardians

• Provide accurate student and contact information
• Monitor app notifications regularly
• Update pickup/drop-off locations as needed
• Ensure timely payment for services (if applicable)

4.2 For School Administrators

• Ensure accurate route and student data
• Verify driver credentials and vehicle compliance
• Monitor transportation operations
• Respond promptly to emergency situations

4.3 For Drivers

• Maintain valid driver's license and vehicle registration
• Update trip status and student attendance accurately
• Follow assigned routes and schedules
• Report emergencies or breakdowns immediately

5. Prohibited Use

You agree not to:

• Use the Services for any unlawful purpose
• Share your account credentials with unauthorized persons
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Services
• Use the Services to harass, abuse, or harm others
• Reverse engineer or copy any part of the application
• Tamper with GPS devices or location data
• Provide false or misleading information

6. Location Services and GPS Tracking

By using WowNear, you consent to:

• Real-time GPS tracking of buses equipped with tracking devices
• Collection of location data during active trips
• Sharing of location information with authorized users (parents, schools, drivers)
• Storage of location history for service improvement and safety purposes

You may control location permissions through your device settings, but disabling location services may limit app functionality.

7. Payments and Subscription

7.1 Fees

Schools and parents may be required to pay subscription or service fees as determined by their school or by Moontrail Systems Private Limited. All fees are non-refundable unless otherwise stated.

7.2 Payment Methods

Payments may be processed through third-party payment gateways. You agree to provide accurate payment information and authorize us to charge the applicable fees.

8. Privacy and Data Protection

Your use of WowNear is also governed by our Privacy Policy. We collect and process personal information including:

• Student names and school information
• Parent/guardian contact details
• Real-time location data
• Trip and attendance records
• Driver and vehicle information

Please review our Privacy Policy for detailed information about how we handle your data.

9. Intellectual Property

All content, features and functionality of WowNear, including but not limited to text, graphics, logos, software, apps(Androd, iOS) and design are owned by Moontrail Systems Private Limited and are protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Services without our express written permission.

10. Disclaimer of Warranties

We do not guarantee that:

• The Services will be uninterrupted or error-free
• GPS tracking will be accurate at all times
• Notifications will be delivered without delay
• All technical issues will be resolved immediately

While we strive to provide accurate and timely information, we are not responsible for delays, inaccuracies, or technical failures beyond our control.

11. Limitation of Liability

To the maximum extent permitted by law, Moontrail Systems Private Limited shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of profits, data, or business opportunities
• Damages arising from GPS inaccuracies or notification delays
• Accidents, injuries, or incidents during transportation
• Actions or omissions of drivers, schools, or third parties

Our total liability shall not exceed the amount paid by you for the Services in the past 12 months.

12. Indemnification

You agree to indemnify and hold harmless Moontrail Systems Private Limited, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from:

• Your use or misuse of the Services
• Your violation of these Terms and Conditions
• Your violation of any third-party rights
• Any false or misleading information you provide

13. Termination

13.1 By You

You may terminate your account at any time by contacting us at support@moontrail.in or through your school administrator.

13.2 By Us

We reserve the right to suspend or terminate your access to the Services at any time, without prior notice, if:

• You violate these Terms and Conditions
• You engage in fraudulent or illegal activities
• Your account poses a security risk
• Your payment is overdue (if applicable)

14. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify you of material changes through:

• In-app notifications
• Email notifications
• Website announcements

Your continued use of the Services after such changes constitutes acceptance of the updated terms.

15. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Noida, Uttar Pradesh, India.

16. Miscellaneous

16.1 Entire Agreement

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Moontrail Systems Private Limited regarding the use of our Services.

16.2 Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.

16.4 Third-Party Services

WowNear may integrate with third-party services (GPS providers, payment gateways, mapping services, notifications). We are not responsible for the practices or content of these third parties.

17. Contact Information

If you have any questions about these Terms and Conditions, please contact us: